The Healthcare Consulting Strategy and Operations (HCSO) Lab is an experiential course that applies your core functional knowledge to real-world challenges faced by leading organizations across the healthcare ecosystem. Students work directly on client engagements addressing a diverse set of issues, including corporate and business strategy, operations improvement, marketing, digital health, and care delivery innovation. Historically focused exclusively on strategy, the Lab now includes a select number of operations-focused projects in response to student demand. These engagements are also designed to help all students bridge the critical gap between strategic intent and operational execution. The class meets five times as a full group and the focus of the lab is client work. Student teams of three to five work directly with senior leaders at client organizations, gaining exposure to executive decision-making and industry-specific constraints. Class sessions are used to strengthen project planning and problem-solving skills; while also sharing insights across teams so students can learn from one another's client experiences. Clients span all major sectors of the healthcare industry. Students will rank project preferences and be assigned to engagements aligned with their interests. The final deliverable is a presentation with actionable recommendations delivered to the client. Students may be required to sign a non-disclosure agreement depending on client requirements.

Students who have not completed the prerequisite but believe they are a good candidate for this class should contact Prof. Campbell.